Title:              MRO Sales Support

Location:       Indianapolis, IN

Reports to:     MRO Operations Executive

The Company:

At Jet Access: We elevate quality of life.

Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.

As a family-owned, professionally operated, and EOS-managed company, we are committed to growth and operational excellence. With private ownership and an employee-centric, values-driven approach, we move fast, care deeply, and act with purpose.

Our people are not just part of our culture—they help define it. Together, were building something exceptional: a place where doing the right thing, taking care of each other, and delivering for our clients is more than a motto—its how we work.

Our five core values arent just words on a wall – they are lived principles that guide every decision we make: Safety First, Do the Right Thing for the Long Term, Take Care of Each Other, Relationships Matter, and Maintain Positivity.

Expect a safe, positive, fast paced, and growth-oriented environment.

• Expect a culture focused on the wellbeing and happiness of our Team Members and their families.
• Expect to work with a diverse and talented group of aviation professionals.
• Expect your voice to be heard.
• Expect to matter.

Your future success is our priority - Expect it all.

Perks and Benefits:

Our commitment to &34;Take Care of Each Other&34; shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. Youll join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success—both for the business and your personal growth.

Job Summary:

The MRO Sales Support drives revenue growth by developing accurate, competitive proposals for aircraft maintenance services across our Maintenance  locations. This role ensures alignment between client requirements, operational capabilities, and company profitability while serving as the critical communication bridge between sales teams, project management, and maintenance facilities.

Core Schedule:

•          Days Monday - Friday, in office
•          On call or evening/weekend/holiday hours may be required for special events or initiatives
•          Travel between locations as needed

Compensation:

•          Base Salary Range: $65,000 – $85,000 (annualized), paid bi-weekly
•          This position is classified as FLSA Exempt

Day in the Life:

As the MRO Sales Support at Jet Access, youll drive our maintenance sales operations across multiple locations with a focus on accuracy, profitability, and operational excellence. Heres what your role encompasses:

Proposal Development & Pricing Strategy

•          Analyze client requests, work scopes, and RFQs for comprehensive maintenance and modification projects
•          Research technical data, service bulletins, and regulatory requirements to determine accurate resource needs
•          Develop competitive cost estimates ensuring profitability while meeting company standards
•          Create detailed documentation and justifications for quotes, revisions, and scope adjustments
•          Review technical manuals and consult with manufacturers or team members to validate complex modification requirements

Cross-Functional Collaboration & Communication

•          Partner with Sales Representatives across locations to clarify client requirements and customize proposals
•          Coordinate with Project Managers and Directors of Maintenance to confirm labor, downtime, and resource availability
•          Work closely with Procurement teams and vendors to secure accurate part pricing and lead times
•          Facilitate seamless handoff from quote acceptance to project execution across all facilities
•          Support spaneting initiatives by providing technical expertise for promotional materials

Process Management & Compliance

•          Track and monitor quote pipeline, providing timely updates to Sales teams on client decisions
•          Ensure all proposals comply with FAA Part 145 regulations, company policies, and customer requirements
•          Maintain organized, auditable records of all quotes and revisions for regulatory compliance
•          Develop and improve quoting tools, processes, and pricing strategies to enhance efficiency
•          Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Accesss continued growth and success
• Your expertise ensures our maintenance sales operations deliver profitable growth while maintaining the highest standards of accuracy and service – embodying our core values of &34;Do the Right Thing for the Long Term&34; and &34;Relationships Matter&34; in every client interaction.

What will make you successful:

Required Skills & Experience

•          3-5 years in aircraft maintenance estimating, planning, project management, or related field
•          Previous aviation maintenance experience strongly preferred; A&P License a plus but not required
•          Experience with business aircraft (Embraer, Pilatus, Cessna, Cirrus, Gulfstream)
•          Strong understanding of aircraft systems, inspection packages, and service bulletins
•          Prior estimating, quoting, or project coordination in an MRO environment desirable
•          Proficiency with Microsoft Office, quoting software, and ERP/MRO systems
•          Strong analytical and problem-solving skills with exceptional attention to detail
•          Effective written and verbal communication with clients, vendors, and internal teams
•          Must pass background checks and pre-employment screening
•          Commitment to Jet Accesss core values of safety, excellence, and positive culture

Additional Qualities That Will Make You Successful

•          Knowledge of OEM programs, warranty coverage, and industry pricing standards
•          Strong commercial acumen with ability to balance client needs and profitability
•          Experience coordinating across multiple departments and locations
•          Proven ability to manage competing priorities in a fast-paced environment
•          Understanding of FAA regulations and compliance requirements
•          Experience with aviation management software platforms
•          History of developing and improving operational processes
•          Strong relationship-building skills with internal and external stakeholders
•          Ability to travel between locations as needed
•          Interest in aviation and eagerness to support company growth initiatives

Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.