Job Description:

Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto FHS TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability in an improved airworthy environment. 

FHS TSP HO Engineering & Maintenance Operations Control  is responsible for oversight, delivery and performance (contractual service level commitments) for TSP Engineering & Maintenance Operations Control services solutions provided to AIC 

FHS -TSP  HO Engineering monitors On Time Performance (or other contractual FHS -TSP performance indicators) and takes necessary actions to correct issues. 

He/she is responsible for on-time, on-cost, on-quality delivery of Engineering services, including quality of data in IT Tools (including but not limited to MIS) 

FHS TSP HO Engineering & Maintenance Operations Control  is responsible - with a team of aeronautical experts in Engineering & Maintenance Operations Control for Engineering Fleet Technical Management activities for AIC and is accountable to protect its fleet schedule

FHS TSP HO Engineering & Maintenance Operations Control monitors compliance of the service to local Airworthiness regulation, and to FHS Continued Airworthiness Management directives

FHS TSP HO Engineering & Maintenance Operations Control  ensures the whole AIC TSP Engineering & Maintenance Operations Control team is well integrated in the worldwide FHS-TSP/FTM community, by applying AIRBUS common Processes Methods and Tools, and by organizing participation to best practices sharing, improvement projects, ad-hoc support, training... with other entities.  He/she shall bring necessary technical expertise to the team & represent organization in regards to technical activities towards Customer or MRO as necessary. 

Managing a team of experienced TSP Engineering & Maintenance Operations Control Experts

Organization and staffing of team as  per business requirement 

Translating the Airbus FHS TSP strategy into clear activities for his/her team,

Ensuring his/her team objectives are defined and manage individual performance of his/her team members,

Engaging and developing his/her team,

Managing team skills, competences & knowledge, 

Anticipate succession planning,

Ensuring that airworthiness regulations/requirements are adhered to and to cultivate a Quality and Safety culture within the team

Working closely with the management team, other departments within the AIC-TSP, other departments within the IISM organization and within the Airbus group. 

Ensuring integration of TSP Engineering & Maintenance Operations Control activities within AIRBUS FHS and overall AIRBUS Support organization.

Share best practices, information relevant to the group to avoid silos and ensure consistent practices across all FHS Engineering & Maintenance Operations Control services, 

Contribute to necessary knowledge management and exchange,

Support definition of efficient and integrated workshare across all engineering functions,

Support development and implementation of standardized processes, methods and tools to improve efficiency and quality of activities performed, 

Ensure business transformation by adopting industry best practices, deploy FHS-TSP business principles such as and not limited to AOS,LEAN,Project Management & Quality Management.

With support of team and overall organization, ensure delivery of all necessary technical activities and associated deliverables, including but not limited to:

Defect Management  & Engineering  Technical Support:

Ensures Technical support to the customer is provided for continued airworthiness and improved reliability of aircraft, engines, avionics and related equipment.

Coordinate technical issues and AOG management with AIRBUS Support organization as necessary,

Reliability Management:

In close coordination with Airline Engineering Component Performance (TLS) and FTM Central BLR 

Identify trends on potential reliability issues and liaise with AIRBUS Support Organization and/or OEM’s for improvements and resolution,

Conducts root cause analysis for aircraft/engine/avionics/system which may cause aircraft delays, cancellation, substantial expenditures in manpower or material and initiates the action required to remedy any desirable conditions as detected.

Provide technical recommendations to ensure safe, economic and high dispatch reliability targets through sharing of best practices and world-wide industry experiences

Ensure preparation and presentation of aircraft and engineering performance reports as necessary,

Technical Publication management:

Following previous compilation, applicability review and evaluation by FTM Central BLR, the jobholders ensures review with Customer and obtains its validation regarding embodiment strategy regarding:EASA/ FAA ADs, local authority modifications, SBs as appropriate

Performance of AD, SB,VSBs, OIT, AOTs, SILs, FOT and/or any other necessary technical publication reviews 

Maintenance Operations Control

Real time review of defects reported on the aircraft and proposed recommendations to address defects

Deferment (MEL/CDL/ADD’s) management & AOG/Delay Management

Provide Technical recommendation to the customer to perform troubleshooting and/or propose preventive/predictive maintenance

FHS TSP HO Engineering & Maintenance Operations Control supports FHS Component Performance management with the objective to support FHS parts delivery & exchange performance in terms of its link to TSP/FTM activities, identify opportunities to fast track additional work queries from customer and any other activity which aids FHS component operational  or financial performance through engineering inputs

• Operational performance for AIC fleet Engineering Activities and linked customer satisfaction
• Management, development and performance of the FHS-TSP Engineering & Maintenance Operations Control team
• Team ramp-up and competence development
• Contribute to Increased customer satisfaction in regards with AIRBUS FHS TSP support to:

• Maintain aircraft airworthiness,

• Increase A/C performance (reliability and availability),

• Reducing Cost of ownership and maintenance costs,

• Contribute to FHS-TSP Cost base definition to improve FHS-TSP competitiveness 
• Improved integration of TSP Engineering & Maintenance Operations Control activities with necessary AIRBUS FHS & Support and Services entities to generate synergies and mutual benefits.

The jobholder is a member of the AIRBUS Flight Hour Services (FHS) organisation  and reports:

• Operationally to FHS TSP Multiprogram Leader 

• Functionally to Airline Engineering HO Component Performance & Airline Engineering HO Maintenance & Business Supportl 

Licence or Type rating on Airbus Fleet ( A320 Desirable)

3 to 5 years of experience in Fleet Technical Management, Aircraft and/or components maintenance Services as Engineering/MCC manager or equivalent

Good knowledge of Continued Airworthiness Management

Strong Leadership, communication & managerial skills

Customer interfacing experience in an aircraft operations and management environment

Proven experience in multicultural and international environment

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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