Assigns the Passenger Service Representatives (PSR) and Loadmasters daily duties, make regular changes according to operational requirements, notify the appropriate personnel, and coordinate travel plans.

• Ensure safe and reliable execution of the Company’s flight operations requirements.
• Monitor and maximize efficiency of PSR and Loadmaster utilization.
• Ensures passenger aircraft flights are appropriately staffed with Passengers Service Representative(s).
• Ensures cargo flights are appropriately staffed with Loadmaster(s), as applicable.
• Collaborate with vendors’ management to ensure proper staff (contracts employees) coverage for all flights.
• Enters the appropriate names and payloads in the AIMS system.
• Coordinates travel and transportation when required using the travel agency system.
• Tracks and submit biweekly the payroll for Passenger Service Representatives and the Loadmasters.
• Build a working relationship and coordination with the Loadmasters, Passenger Service Representatives, Loadmaster and PSR Management, Special Loads, and Training teams.
• May participate in projects as required.

• High School degree required, college degree preferred.
• Minimum 2 years of experience with aviation operations, scheduling, dispatch, transportation or logistics sectors.
• Aviation / airline experience is a plus.
• No noted deficiencies in the most current Employee Performance Review
• No documented performance or conduct issues within the past twenty-four (24) months.

Skills:

• Ability to work effectively with other internal and external stakeholders.
• Must possess personal integrity and administrative skills to handle changing regulations and requirements.
• Must be well organized and able to communicate well both verbally and in writing.
• Must demonstrate the desire and the ability to work in a collaborative team based, fast paced, high stress environment.

Special Demands:

• Shift work and weekend coverage may be required
• Willingness to work varied hours and holidays

Salary Range: $50,500-$65,500

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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