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DescriptionBecoming the best airline is an adventure. And our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network – both domestically and internationally – while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
Key Responsibilities:The position will be responsible for leading United’s day to day functions for its ticket time limit and booking integrity programs. Working cross functionally, this position will drive the corporate consciousness regarding all revenue integrity issues ensuring awareness and endorsement of corrective actions/policies/enforcement at senior executive levels at United.
Revenue Integrity (RI):
- Perform ad-hoc research on suspected RI booking violations
- Function as an RI Business Expert in the ongoing development and maintenance of the Automated Flight Firming system
- Coordinate, along with Pricing, the communication of new Pricing fare restrictions (TTLs) to the RI group
- Perform recurring and ad-hoc SQL queries against database systems
- Program the Automated Flight System with TTL codes and actions based on Pricing Fare Rules
- Work with Revenue Management and CRC analysts to identify and verify instances of inventory overrides and bring to appropriate managers for resolution
Process and System Enhancement:
- Assigned to complex business systems projects working across business organization lines
- Responsibilities may include the development, testing, and implementation in support of the Revenue Integrity systems
- May represent users in working with outside vendors to develop and implement systems application projects
- Provide ongoing QA work to maintain RI system integrity
Project Management:
- Coach Revenue Integrity analysts in areas such as problem discovery and resolution, process management & general flight firming procedures
- Track and communicate Revenue Integrity results and benefits to ensure broad awareness and support of revenue integrity efforts
- Assist with the training of new Revenue Integrity analysts
NOTE: This position may be hired at the Analyst level or Senior Analyst level, depending on candidate background, skill level and experience. The salary range shared is the Analyst range. This position is a hybrid role providing the opportunity to work 50 onsite at our Chicago office location and 50 remotely.
QualificationsWhat’s needed to succeed (Minimum Qualifications):- Bachelor’s degree with emphasis on data analytics or business field or equivalent work experience
- Minimum two (2) years professional experience working in cross functional teams
- Working knowledge of SQL, Microsoft Excel and Word
- Excellent communication and interpersonal skills
- Willingness to learn new skills and take on new responsibilities
- Strong data analytical background
- Ability to work independently with minimum supervision
- Ability to present findings in a format that will allow stakeholders to make effective decisions
- Solid business acumen
- Ability to multi-task & project-manage
- Adaptable to change and ability to function in a demanding environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):- Masters degree or 5+ years of airline experience in Pricing & Revenue Management or Information Technology
- Experience in Airline industry/Proficiency in other CRS systems preferred
- Familiarity with Brio and Access
- Solid understanding of Shares/Apollo reservation system and other airline GDS systems
- Experience or knowledge of Finance, Network Planning, Revenue Management, Marketing, Loyalty and/or Alliances
- Knowledge of airline distribution systems and models
The base pay range for this role is $64,885.00 to $88,440.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.","industry":"Industry